CONDITIONS AND USE
This document serves as an electronic record under the purview of the Information Technology Act, 2000 and its relevant regulations, encompassing amended provisions concerning electronic records in various statutes, as amended by the Information Technology Act, 2000. This electronic record originates from a computer system and does not necessitate any physical or digital signatures.
This document is being published in adherence to the stipulations of Rule 3(1) of the Information Technology (Intermediaries guidelines) Rules, 2011, mandating the publication of rules, regulations, privacy policy, and Terms of Use for accessing or utilizing the spacbox.in website.
The utilization of any product, service, or feature (referred to as the “Materials”) accessible through the spacbox.in website is owned by GoNav Spaces Private Limited, a company incorporated under the Companies Act, 1956, with its registered office located at Opp. Police Station, Main Road, Addanki, Andhra Pradesh, India (hereinafter referred to as “SPACBox”).
In these Terms of Use, where the context requires, the terms “You” or “User” denote any natural or legal person visiting or using the Website. SPACBox allows Users to navigate the Website without necessitating registration. The terms “We,” “Us,” or “Our” refer to GoNav Spaces Private Limited.
Your interaction with the Website and its services and tools is subject to the following terms and conditions (“Terms of Use”) pertinent to the Website, encompassing applicable policies incorporated herein by reference. Utilization of the Website subjects You to the prevailing policies applicable to it. By simply using the Website, You are entering into a contractual agreement with GoNav Spaces Private Limited, and these terms and conditions, including the policies, constitute binding obligations between You and SPACBox.
The Website, inclusive of all Materials presented (excluding any pertinent third-party materials), is the proprietary asset of SPACBox and is copyrighted and safeguarded by worldwide copyright laws and treaty provisions. By using this Website, You hereby agree to comply with all worldwide copyright laws concerning the use of this Website and to prevent any unauthorized copying of the Materials. SPACBox does not grant any explicit or implied rights under any patents, trademarks, copyrights, or trade secret information.
While using any Materials provided by us through the Website, You will be subject to the rules, guidelines, policies, terms, and conditions pertinent to such services, which are deemed incorporated into the Terms of Use. We reserve the right, at our sole discretion, to alter, amend, add, or remove segments of the Terms of Use without prior written notice. Your responsibility entails periodically reviewing the Terms of Use for updates or changes. Your continued use of the Website following any modifications implies your acceptance and agreement to the revised terms. As long as you adhere to the Terms of Use, we grant you a personal, non-exclusive, non-transferable, and limited privilege to access and use the Website.
ACCESSING, BROWSING, OR OTHERWISE USING THE WEBSITE INDICATES YOUR ACCEPTANCE OF ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF USE. Therefore, please carefully peruse the Terms of Use before proceeding. By expressly or impliedly accepting these Terms of Use, You also accept and agree to be bound by SPACBox Policies, including but not limited to the Privacy Policy available as periodically amended.
USER ELIGIBILITY The use of the Website is exclusively available to individuals capable of entering into legally binding contracts under the Indian Contract Act, 1872. Individuals categorized as “incompetent to contract” as defined by the Indian Contract Act, 1872, including minors, un-discharged insolvents, etc., are ineligible to use the Website. If You are a minor, i.e., under 18 years of age, You shall neither register as a User nor use the website. If, as a minor, You wish to use the website, such usage may be conducted by your legal guardian or parents on the Website. SPACBox reserves the right to terminate Your membership and/or deny access to the Website upon discovering or being informed that You are under 18 years of age.
YOUR ACCOUNT AND REGISTRATION OBLIGATIONS Should You use the Website, it is Your responsibility to maintain the confidentiality of Your Display Name and Password. You are accountable for all activities conducted under Your Display Name and Password. You acknowledge that providing untrue, inaccurate, outdated, or incomplete information, or if We have reasonable grounds to suspect the aforementioned, violates this Terms of Use, thereby granting Us the right to indefinitely suspend, terminate, or block Your membership access to the Website.
COMMUNICATIONS By using the Website, or sending emails or other data, information, or communication to us, You acknowledge and consent that Your communication with Us occurs through electronic records. You thereby consent to receive communications from Us via electronic records periodically or as and when required. We may communicate with You via email or other modes of electronic communication.
CHARGES Membership on the Website is free of charge. SPACBox does not levy any fees for browsing the Website. SPACBox reserves the right, at its sole discretion, to introduce new services, as well as modify or discontinue existing services offered on the Website.
Blogs: Please be advised that individuals (including, but not limited to, SPACBox employees, henceforth referred to as “Individuals”) may contribute articles and opinions on this Website at the sole discretion of SPACBox, in the form of “blogs.” You acknowledge and agree that these blogs express the opinions of the Individuals in their personal capacity and may not represent the official positions of SPACBox in any manner. SPACBox retains all ownership and rights to these blogs.
You may be granted permission to post comments and feedback on these blogs. By doing so, You expressly agree and acknowledge the following:
You shall not host, display, upload, modify, publish, transmit, update, or share any information which:
belongs to another person without proper authorization;
is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libelous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, or otherwise unlawful;
is misleading;
is patently offensive to the online community, promotes obscenity, pedophilia, racism, bigotry, hatred, or physical harm against any individual or group;
harasses or advocates harassment of another person;
involves the transmission of junk mail, chain letters, or spamming;
promotes illegal activities or abusive, threatening, obscene, defamatory, or libelous conduct;
infringes upon or violates any third party’s rights, including but not limited to intellectual property rights or rights of privacy;
promotes an illegal or unauthorized copy of another person’s copyrighted work;
contains restricted or password-only access pages, or hidden pages or images;
provides material that exploits individuals or solicits personal information;
provides instructional information about illegal activities;
contains video, photographs, or images of another person without proper consent;
attempts to gain unauthorized access or exceeds the scope of authorized access to the Website or to profiles, blogs, communities, account information, bulletins, or other areas of the Website or solicits passwords or personal identifying information for commercial or unlawful purposes from other users;
engages in commercial activities and/or sales without SPACBox’s prior written consent;
interferes with another user’s usage and enjoyment of the Website or any other individual’s user and enjoyment of similar services;
infringes upon any patent, trademark, copyright, or other proprietary rights of any party;
includes programs that contain viruses, worms, or any other malicious code;
breaches any applicable laws or regulations for the time being in force;
deceives or misleads the addressee/ users about the origin of such messages or communicates any information that is grossly offensive or menacing in nature;
impersonates another person;
contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer resource;
threatens the unity, integrity, defense, security, or sovereignty of India, friendly relations with foreign states, or public order, or causes incitement to the commission of any cognizable offense or prevents the investigation of any offense or is insulting any other nation.
You understand and agree that SPACBox may, at its sole discretion, edit, modify, delete or remove any content that You provide without notice.
You grant SPACBox a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable right to exercise the copyright, publicity, and database rights You have in Your information for any purpose.
INDEMNITY You hereby indemnify, defend, and hold SPACBox, its subsidiaries, affiliates, officers, directors, agents, and employees harmless from and against any and all losses, liabilities, claims, damages, costs, and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by SPACBox that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant, or agreement made or obligation to be performed by You pursuant to these Terms of Use.
VIOLATION OF TERMS OF USE You acknowledge and agree that SPACBox, in its sole discretion and without prior notice, may terminate Your access to the Website and block Your future access should You fail to comply with these Terms of Use or other guidelines and rules established by SPACBox.
THIRD-PARTY LINKS We may provide links to web pages and content of third parties as part of the Services. We do not control or oversee any third-party content or websites. You acknowledge and agree that SPACBox is not responsible for examining or evaluating the content or accuracy of any such third-party material or websites. SPACBox does not warrant or endorse and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties. You agree to utilize third-party materials at your own risk and are subject to the terms and conditions of such third parties.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY The Website and all information, content, materials, products (including software), and services included on or otherwise made available to you through this Website are provided by SPACBox on an “as is” and “as available” basis, unless otherwise specified in writing. SPACBox makes no representations or warranties of any kind, express or implied, as to the operation of this Website or the information, content, materials, products (including software), or services included on or otherwise made available to you through this Website, unless otherwise specified in writing. You expressly agree that your use of this Website is at your sole risk.
To the full extent permissible by applicable law, SPACBox disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. SPACBox does not warrant that this Website; information, content, materials, products (including software), or services included on or otherwise made available to you through this Website; their servers; or electronic communications sent from SPACBox are free of viruses or other harmful components. SPACBox will not be liable for any damages of any kind arising from the use of this Website or from any information, content, materials, products (including software), or services included on or otherwise made available to you through this Website, including, but not limited to, direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing.
GOVERNING LAW AND JURISDICTION These Terms of Use are governed by and construed in accordance with the laws of India. You agree that any legal action or proceedings arising out of your usage may be brought exclusively in the competent courts/tribunals having jurisdiction in Bangalore, India.
REPORT ABUSE Please report any violations of these Terms of Use by contacting us at support@spacbox.in.
SEVERABILITY If any provision of these Terms of Use is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision, and the remaining part of such provision and all other provisions of these Terms of Use shall continue to be in full force and effect.
ENTIRE AGREEMENT The Terms of Use, including the privacy policy and other policies incorporated herein, constitute the entire agreement between You and SPACBox with respect to the usage of the Website and the services provided therein and supersede all prior or contemporaneous communications and proposals, whether oral or written, between You and SPACBox with respect to the Website. A printed version of the Terms of Use and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to the Terms of Use to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
WAIVER The failure of SPACBox to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision.
CONTACT US If You have any questions about these Terms of Use, please contact us at support@spacbox.in.
Level 1: Customer Support (Queries & Complaints)
You can contact our 24x7 customer service team via SPACBox Chat or mail which provides online resolution to your queries / complaints across channels including chat. You can also request for a call back for your query and we would be happy to reach out. The team will address your concern / query within 7 business days from receipt.
Level 2: Customer Service Escalation (Queries & Complaints)
If your concern/query is not addressed within the promised timeline or you are dissatisfied with the response from Level 1, you can reach out to our escalation desk via email at support@spacbox.in. We will respond to you within 5 business days from receipt of your email.
Level 3: Grievance Officer (Complaints)
If your complaint remains unresolved or you are dissatisfied with the response from Level 2, you can escalate to our Grievance Officer, Mr. Abhinav Chebrolu, at support@spacbox.in with the details of your interaction with the Customer service escalation team. We will respond within 3 business days from the date of receipt of your email.
Level 4: Nodal Officer (Complaints)
In the unlikely event that your issue remains unresolved to your satisfaction despite escalating to our Grievance Officer, you can reach out to our Nodal Officer via email at support@spacbox.in. We will respond within 3 business days from the date of receipt of your email.
Use of the SPACBox Software
You may use SPACBox Software solely for purposes of enabling you to use and enjoy the SPACBox Services as provided by SPACBox, and as permitted by the Conditions of Use, these SPACBox Software Terms, and any Terms. You may not incorporate any portion of the SPACBox Software into your own programs or compile any portion of it in combination with your own programs, transfer it for use with another service, or sell, rent, lease, lend, loan, distribute, or sublicense the SPACBox Software or otherwise assign any rights to the SPACBox Software in whole or in part. You may not use the SPACBox Software for any illegal purpose. SPACBox may cease providing any SPACBox Software, and may terminate your right to use any SPACBox Software at any time. Your rights to use the SPACBox Software will automatically terminate without notice from SPACBox if you fail to comply with any of these SPACBox Software Terms, the Conditions of Use, or any other Terms. Additional third-party terms contained within or distributed with certain SPACBox Software that are specifically identified in related documentation may apply to that SPACBox Software (or software incorporated with the SPACBox Software) and will govern the use of such software in the event of a conflict with these Conditions of Use. All software used in any SPACBox Service is the property of SPACBox and/or its affiliates or its software suppliers and is protected by laws, including but not limited to any other applicable copyright laws.
Use of Third Party Services When you use the SPACBox Software, you may also be using the services of one or more third parties, such as a wireless carrier or a mobile platform provider. Your use of these third-party services may be subject to the separate policies, terms of use, and fees of these third parties.
No Reverse Engineering You may not, and you will not encourage, assist, or authorize any other person to copy, modify, reverse engineer, decompile, or disassemble, or otherwise tamper with the SPACBox Software, whether in whole or in part, or create any derivative works from or of the SPACBox Software.
Updates In order to keep the SPACBox Software up-to-date, SPACBox may offer automatic or manual updates at any time and without notice to you.
Conditions of Sale (between Sellers and the Customer) Please read these conditions carefully before placing an order for any products with the Sellers ("We" or "Our" or "Us," wherever applicable) on the SPACBox.in (the website). These conditions signify your agreement to be bound by these conditions.
In addition, when you use any current or future SPACBox.in service (e.g., Wishlist or Marketplace or SPACBox Service), you will also be subject to the terms, guidelines, and conditions applicable to that service ("Terms"). If these Conditions of Sale are inconsistent with such Terms, the Terms will control.
Conditions Relating to the Sale of Products to You This section deals with conditions relating to the sale of products on the website by us to you.
Our Contract Your order is an offer to us to buy the product(s) in your order. When you place an order to purchase a product from us, you will receive an e-mail confirming receipt of your order and containing the details of your order (the "Order Confirmation E-mail"). The Order Confirmation E-mail is acknowledgment that we have received your order and does not confirm acceptance of your offer to buy the product(s) ordered. We only accept your offer, and conclude the contract of sale for a product ordered by you when the product is dispatched to you and an e-mail confirmation is sent to you that the product has been dispatched to you (the "Dispatch Confirmation E-mail"). If your order is dispatched in more than one package, you may receive a separate Dispatch Confirmation E-mail for each package, and each Dispatch Confirmation E-mail and corresponding dispatch will conclude a separate contract of sale between you and us for the product(s) specified in that Dispatch Confirmation E-mail.
Your contract is with us (the Sellers), and you confirm that the product(s) ordered by you are purchased for your internal/personal purpose and not for resale or business purpose. You authorize us to declare and provide a declaration to any governmental authority on your behalf stating the aforesaid purpose of the products ordered by you on the website.
You can cancel your order for a product at no cost any time before we send the Dispatch Confirmation E-mail relating to that product.
Please note that we sell products only in quantities that correspond to the typical needs of an average household. This applies both to the number of products ordered within a single order and the placing of several orders for the same product where the individual orders comprise a quantity typical for a normal household.
Pricing and Availability We list availability information for products sold by us on the website, including on each product information page. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such. As we process your order, you will be informed by e-mail if any products you order turn out to be unavailable.
All prices are inclusive of VAT/CST, service tax, Goods and Services Tax ("GST"), duties, and cesses as applicable - unless stated otherwise.
Taxes You shall be responsible for the payment of all fees/costs/charges associated with the purchase of products from us, and you agree to bear any and all applicable taxes, including but not limited to VAT/CST, service tax, GST, duties, and cesses, etc.
Health & Safety By purchasing any product from our Home & Kitchen shop, you acknowledge that you have read and understood our Health & Safety Guidelines.
Children Use of SPACBox.in is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are a minor i.e., under the age of 18 years, you may purchase only with the involvement of a parent or guardian.
Communications When you visit SPACBox.in, you are communicating with us electronically. You will be required to provide a valid phone number while placing an order with us. We may communicate with you by e-mail, SMS, phone call, or by posting notices on the website or by any other mode of communication. For contractual purposes, you consent to receive communications including SMS, e-mails, or phone calls from us with respect to your order.
Losses We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill, or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when a contract for the sale of goods by us to you was formed.
Alteration or Amendments to the Conditions We reserve the right to make changes to our policies, and these Conditions of Sale at any time. You will be subject to the policies and Conditions of Sale in force at the time you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions are deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.
Events beyond our reasonable control We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause that is beyond our reasonable control. This condition does not affect your statutory rights.
Waiver If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
Governing Law and Jurisdiction These conditions are governed by and construed in accordance with the laws of India, and the application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded. You agree, as we do, to submit to the exclusive jurisdiction of the courts at Delhi.
Last updated